If you've got the error message 'SIM card not provisioned MM#2', you're not alone. This article covers common causes, solutions, and ways to fix it. Whether you've been receiving it for a long time, or you've just got a new phone, this guide will help you get it working again.
Every mobile phone needs a SIM card. If you get the message "SIM Not Provisioned MM2" on your smartphone or tablet, you will not be able to use your device to make calls and send texts.
There are many reasons why a cell phone or tablet will not recognize an inserted SIM card. The good news is that you can solve the problem yourself in most cases.
Error message: SIM card not provisioned MM#2
If you have received the error message, it means that your SIM card has not been provisioned or activated. This can be caused by several factors. In some cases, your SIM card may have been deactivated by your service provider. In other cases, you may have received a new phone that requires activation.
What does SIM card provisioned mean?
A SIM card needs to be provisioned before it can be used. When a request for mobile connectivity is made, there is a process that finds your device’s IMEI number and then validates the SIM card. If the SIM card isn’t capable of receiving instructions from your network, it won’t be able to provide you with any service.
If you’re getting the ‘SIM card not provisioned’ message on your Android device, it means that your SIM card isn’t properly configured yet. This can happen if you are using a new SIM card in your device. You might also see the ‘SIM card not provisioned’ error if you are using your SIM card on a different network. However, the message can be triggered in different ways, depending on the make and model of your device. You may also see the ‘SIM card not provisioned’ error if you are trying to use an international SIM card in your device.
Possible Solutions to fix "Sim not provisioned MM#2" on Android
Restart your device
First, restart your device. This will force your phone to close any open apps and re-establish a fresh connection. Then, try inserting a new SIM card. This may help the problem disappear completely. If this doesn't work, try disabling airplane mode and rebooting the phone.
Re-install the SIM card
If you are using a damaged SIM card, it can trigger the ‘SIM card not provisioned’ error. In such cases, you must first repair the SIM card and then insert it back in your device. If your SIM card isn’t damaged and you are still seeing the ‘SIM card not provisioned’ error, you can try re-installing your SIM card.
This is one of the simplest methods to troubleshoot the ‘SIM card not provisioned’ issue. Make sure you are re-installing the SIM card in the correct orientation. Once you have re-installed the SIM card, restart your device and check if the issue persists. If it doesn’t resolve the issue, try the other methods mentioned in the article.
An incorrect SIM card insertion can cause your device to show the ‘SIM card not provisioned’ error.
Is your SIM card activated?
Most of the time, once you place a new SIM card in your phone, it will activate automatically or within 24 hours. If that does not happen, you can activate it manually. You can do this by:
- Sending an SMS
- Activating the SIM card by visiting and logging into the activation page carrier's website.
What to do if you can't activate your SIM Card?
If you haven't been able to activate your SIM card, call your carrier. However, you will have to use another device. Explain the problem so the carrier can then find a solution. If there is a problem on the server, you will have to wait until it is fixed. Another problem can be a faulty SIM card, in which case you will need a replacement.
Other reasons & solutions
- Your SIM card might be damaged: If you are using a damaged SIM card, it can trigger the ‘SIM card not provisioned’ error.
- Make sure that your SIM card isn’t locke : If your SIM card is locked, it’s impossible to use it on any device. You will have to unlock it first before you can use it.
- You might be using an incorrect SIM card type: If you are using a different mobile network, you will have to use a new SIM card. Make sure you are using the right type of SIM card and network.
- SIM card expiration date: If your SIM card is expired, you will have to replace it immediately. If you don’t, your device will show the ‘SIM card not provisioned’ error.