HTC One M8 Common Issues And How To Fix Them

HTC One M8 was one of the most popular devices in 2014. It has a unique dual camera, and the company also introduced

HTC One M8 was one of the most popular devices in 2014. It has a unique dual camera, and the company also introduced the UltraPixel technology. It has the same design as One M7 , but it has better hardware  inside. However, it still not a perfect device as many users reported some issues. We have listed common HTC One M8 issues and the potential solutions.


HTC One M8

Common HTC One M8 problems and their solutions

HTC One M8 Mobile Data Not Connecting

Some of HTC One M8 users reported that their mobile data is not connecting. If you are one of them, try these methods.

Method 1:

The first thing you need to try in order to fix the problem is to perform a soft reset. To do that, press and hold the Power key and Volume up and keep holding the buttons for 10 seconds.

Method 2:

Verify your HTC Hardman/Kardon edition and update the profile.

Method 3:

Check for your APN settings for proper data connectivity.


HTC One M8 Won’t Turn On

It can be so disturbing if your HTC One M8 won’t turn on. Try some solution below.

Solution 1:

Hold the Power button for at least 30 seconds.

Solution 2:

Reset your device even though it’s turned off, hold Power button and a Volume button for a couple of seconds.

Solution 3:

Connect your device to your computer using the USB cable, and then repeat the first two solutions.

Solution 4:

Connect your HTC One M8 to a wall charger, and leave it for about half and hour or more and then try to turn it on.


HTC One M8 Not Receiving Calls For Sprint Users

If you are facing this issue on your One M8, follow these steps below as they may help you to solve this issue.

Step 1:

Make sure that the Airplane mode is off.

Step 2:

Check that your phone is connected to the Sprint voice network in order to make or receive calls.

Step 3:

Make sure that there is network coverage available in your area.

Step 4:

Reset the network settings,

  • Tap Phone app
  • Next, dial ##72786#.
  • Tap Menu.
  • Tap Reset
  • Tap OK.


HTC One M8 Not Sending Texts Issue

One of the common problems on HTC One M8 is that the device cannot send text messages. Here are some methods to deal with the issue.

Method 1:

Update your APN settings. Under Wireless and Networks, tap Mobile Network > Access Point Names > tap menu, left button from the home key > Select New and enter the APN Settings for your carrier.


Name: T-MobileAPN: epc.tmobile. com if you have an LTE Device, you should use: fast.tmobile. com
Proxy: <leave in=“” blank=“”>
Port: <leave in=“” blank=“”>
Username: <leave in=“” blank=“”>
Password: <leave in=“” blank=“”>
Server: <leave in=“” blank=“”>
MMSC: http: //mms.msg.eng.t-mobile. com/mms/wapenc
MMS proxy: <leave in=“” blank=“”>
MMS port:<leave in=“” blank=“”>
MMS protocol: WAP 2.0
MCC: 310
MNC: 260
Authentication type: <not set=“”>
APN type: <leave in=“” blank=“”> OR Internet+MMS



Name: AT&TAPN: wap.cingular
Proxy: <leave in=“” blank=“”>
Port: <leave in=“” blank=“”>
Username: wap@cingulargprs. com
Password: cingular1
Server: <leave in= blank=“>
MMSC: http://mmsc.cingular. com
MMS proxy: wireless.cingular. com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <leave in= blank=“>
APN type: default,supl,mms OR Internet
APN Protocol: Leave it on the Default one

Method 2:

Reboot your phone.

Method 3:

Take the SIM Card out and restart your device. Now, put the SIM card back.

Method 4:

Try another SIM card.


HTC One M8 crashing issue

Many users also complained about the crashing issue on their device. Try the following methods.

Method 1:

Factory reset your phone can solve this issue: Settings >> Back up & Reset >> Reset Phone >> Erase All Data, then click Ok.

Method 2:

  • If you see that the issue occurs when using a particular app go to  Settings >> Power >> Usage.
  • This will show you if any of the apps is affecting your resources. If that’s the case, uninstall the app.

Method 3:

  • Open the LastPass app and go to Preferences
  • Click on Edit App Associations and select Camera
  • Select “Do not show full window”


HTC One M8 Not Connecting To Wifi

This is one of the most common issues on mobile devices, including HTC One M8. You can fix this with ease.

Method 1:

Turn the Airplane mode on and back off. 

Method 2:

Restart your smartphone and your router. 

Method 3:

Delete your Wi-Fi network  connection and once you do that,  enter all the details manually.

Method 4:

Install WiFi Analyzer, the app designed to help you find less crowded channels. 

Method 5:

Update the router’s firmware. 



HTC One M8 Camera Crashing Problem In Portrait Mode

HTC One M8 camera crashing problem in portrait mode can occur because of a specific app. LastPass and the famous password manager tool are causing this problem. Try these steps:

  • Launch the LastPass app
  • Log in
  • Go to Preferences > Edit App Associations and select camera.
  • Select“do not show fill window”.


HTC One M8 slow charging battery drain issue

Smartphone with many features and the useful applications will always need the great battery quality. If your device is charging slowly, here are some solutions.

Solution 1:

Enable (EPSM) Extreme Power Saving Mode. Swipe from the status bar to open the Quick Settings and then click on Extreme Power Saving Mode.

Solution 2:

Charge your device and then drain it completely, down to 0 %. Do this once a month.

Solution 3:

If you noticed that the battery level drops 10% or more in just an hour, go to Settings > Power Usage and see if any of the apps is eating the battery. Update the app, or remove it and install it again, and if nothing helps delete the app.

Solution 4:
Download GSam Battery Monitor. This application will find the culprit that’s causing the problem.


LED Notification Light On HTC One (M8)

The LED Notification light on your HTC One M8 is not working? Follow these methods.

Method 1:

Two apps that can help you solve the problem are Light Flow and Power Toggle. Make sure to try them out.

Method 2 (Verizon Users):

Follow these steps:

  • Go to all apps screen
  • Find Verizon Messaging app and then tap and hold after the options show up
  • Next, drag the App to the top right to uninstall
  • Restart your HTC device.

Method 3:

Perform Factory Data Reset, but first, backup the files because everything will be wiped off. Go to Settings > Backup & reset >Reset phone.


Bluetooth connection problem on HTC One M8

Besides the Wi-Fi, Battery, and won’t turn-on issue, Bluetooth connection is  another common issue on HTC One M8. Some of these methods may help you fix it.

Method 1:

Update the firmware on your HTC One M8. Go to Settings > About > Software updates.

Method 2:

Delete the pairings between your phone and other devices. go to Settings on your phone. Click on Bluetooth. Find the device you want to unpair, by clicking on it and tapping Unpair. Try pairing again.

Method 3:

Go to Settings > Bluetooth > Advanced option and make sure that the Message access option is enabled.

Method 4:

When naming your device, don’t use special characters.

Method 5:

Download Bluetooth File Transfer and Bluetooth App Sender.


Keyboard Keeps Changing Language Issue On HTC One M8

It’s so annoying if the keyboard on your M8 keeps changing the language. Try these methods.

Method 1:

Download a third-party keyboard from the Google Play Store.

Method 2:

  • Open SMS app and go to the on-screen keyboard
  • Open the keyboard Settings menu and tap on the option Keyboard selection.
  • Uncheck the languages you do not use.

“No SIM card” Error On HTC One M8

Some users also reported that “no SIMcard” error on HTC One M8 without any apparent reason. You can try these methods below.

Method 1:

Turn off your HTC One M8 phone, take the SIM card out and put it back in.

Method 2:

If the issue is still there, once again turn off your phone and take the SIM card out. Clean the card and the gold contacts on the card using some alcohol. Be extra careful. Then, dry the SIM card and put it back in.

Method 3:

Add a thin layer of tape to prevent the card from moving in the SIM card tray.

Method 4:

Turn the Airplane mode on, wait a few seconds and turn it back off.