Ensure that mobile data is enabled on your device:
Swipe down from the top of the screen to open the notification panel.
Tap on the "Mobile Data" or "Data Connection" icon to turn it on if it's currently disabled.
Alternatively, you can access the mobile data settings through the device settings menu.
Make sure that your device is not in airplane mode, which can disable mobile data.
Restarting your device can help resolve temporary mobile data issues:
Press and hold the power button on your device.
Tap on the "Restart" or "Reboot" option when it appears on the screen.
Wait for your device to restart and check if mobile data is working properly.
Turning on and off airplane mode can refresh the mobile data connection:
Swipe down from the top of the screen to open the notification panel.
Tap on the "Airplane Mode" icon to enable it, then wait a few seconds.
Tap on the "Airplane Mode" icon again to disable it and re-establish the mobile data connection.
If other methods haven't resolved the issue, you can try resetting network settings:
Access the device settings and find the "Network & Internet" or "Connections" section.
Look for the option to "Reset Network Settings" or "Reset Wi-Fi, Mobile & Bluetooth".
Tap on the option to reset network settings to their default values.
Note that this will remove saved Wi-Fi networks and Bluetooth pairings.
After the reset, set up your mobile data connection again and check if the issue is resolved.
If the issue persists, it's recommended to contact your mobile service provider:
Reach out to your mobile service provider's customer support or visit their nearest store.
Explain the issue and provide any relevant details such as the exact nature of the problem and your location.
They can assist you further in diagnosing and resolving mobile data issues specific to your network and account.
By following these methods, you can effectively address mobile data not working or slow issues on your Asus Zenfone 9 Android device. If the problem persists or becomes severe, it's advisable to contact your mobile service provider or seek professional assistance for further support.
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