How To Fix The 'Network Not Available' Error on Huawei Y7 Prime

The mobile network not available is a common issue many Huawei Y7 Prime users face. It can be frustrating when your phone loses network connectivity, and you are unable to make calls, send text messages, or use mobile data. There are various reasons why you might encounter this error message, including glitches in your settings, tower service, or billing issues. 

Questions & Answers

Q: Why is my Huawei Y7 Prime device showing 'Mobile Network Not Available'?

A: This message can appear for various reasons, such as signal issues, SIM card problems, or network settings.

Q: How can I resolve the 'Cellular Network Not Available' issue on my Huawei Y7 Prime?

A: You can start by checking your signal strength, rebooting your phone, and ensuring your SIM card is inserted correctly.

Q: What should I do if I have no signal bars on my phone?

A: No signal bars may indicate a lack of network coverage. Try moving to a different location or restarting your device.

Why Your Huawei Y7 Prime Is Showing the 'Network Not Available' Message

Poor Signal Strength

If your Huawei Y7 Prime is unable to detect a strong signal, it may not be able to connect to the cellular network. This can be due to distance from the cell tower, obstructions like buildings or trees, or interference from other electronic devices.

Hardware Issues

Hardware issues can also cause network unavailability. A faulty SIM card, damaged antenna, or other hardware problems can prevent the device from connecting to the network. In such cases, replacing the hardware component may be necessary.

Software Issues on your Huawei Y7 Prime

In some cases, a software update may be required to fix the issue. Other times, resetting the network settings or performing a factory reset may be necessary.

Huawei Y7 Prime Network Connectivity Issues

Sometimes, the issue may not be with the Huawei Y7 Prime itself, but rather with the network carrier. Network outages or maintenance work can cause temporary network unavailability. In such cases, the user may need to wait until the carrier resolves the issue.

Network Settings and Configurations

When experiencing the "Mobile Network Not Available" error on your Huawei Y7 Prime, one of the first steps is to review the network settings and configurations. This section will provide an overview of the different settings and configurations that may need to be adjusted to resolve the issue.

Mobile Network Settings

To access the mobile network settings, go to "Settings" and then "Mobile Networks" or "Connections." Depending on the device, these settings may be located in different sections of the settings menu.

Within the mobile network settings, users can adjust the "Network Mode" or "Preferred Network Type." This setting determines the type of network the device will use to connect to the internet and make calls. Options may include 2G, 3G, 4G, or even 5G, depending on the device and carrier.

Huawei Y7 Prime Data Roaming Settings

Another setting to review is the "Data Roaming" setting. When this setting is turned on, your Huawei Y7 Prime can connect to the internet and make calls outside the home network. However, roaming charges may apply, so users should be aware of their carrier's roaming policies.

To turn off data roaming, go to "Settings," then "Mobile Networks," or "Connections," and then "Data Roaming." Toggle the switch to turn off data roaming.

Reset Network Settings on your Huawei Y7 Prime

If adjusting the mobile network and data roaming settings does not resolve the issue, users may need to reset their network settings. This will erase all network configurations and settings and restore them to their default values.

To reset network settings, go to "Settings," then "System," and then "Reset Options." Select "Reset Wi-Fi, Mobile & Bluetooth" and then "Reset Settings." This will erase all network settings and configurations, so users will need to re-enter any necessary information to connect to their home network or carrier.

What To Do If Your Huawei Y7 Prime Network Is Not Available?

Toggle Airplane Mode

One of the easiest and most effective solutions is to toggle Airplane Mode on and off. This will restart your network data network on your phone. To do this, go to Settings > Network & Internet/Connection & Sharing > Airplane Mode and tap the switch to toggle it on and off again. You can also swipe down from the top of your screen and tap the airplane icon.

Restart Your Huawei Y7 Prime

Sometimes, a simple restart can resolve the issue. Restart your Huawei Y7 Prime and check if the error is resolved.

Check Your Huawei Y7 Prime SIM Card

Make sure your SIM card is inserted correctly and not damaged. If you have another device with a SIM card, try inserting it into your device to see if the error persists.

Check Network Settings

Verify that your network settings are correct. Open your Settings app and tap Network & Internet or Connections > Mobile networks or Cellular data. On some devices, you may need to select Data usage before you find this. Turn Mobile data or Cellular data on. If it's already on, turn it off and on again. Check that there is a data indicator, like 2G, 3G, 4G, or H, next to the signal strength bars at the top of the screen.

Perform a System Update

Performing a system update on your Huawei Y7 Prime can also resolve the "Network Not Available" error. Make sure you have a stable internet connection and enough battery life before performing the update. Go to Settings > System > System update > Check for update.

Contact Your Carrier

If none of the above steps work, contact your carrier. They may be able to provide additional troubleshooting steps or escalate the issue to their technical support team.

By following these troubleshooting steps, you can resolve the "Mobile Network Not Available" error on your Huawei Y7 Prime.